One of a Biggest Crypto Exchanges Goes Dark and Users Are Getting Nervous

One of the biggest cryptocurrency exchanges has been down for hours and the clients are starting to weird out.

Kraken went offline at 9 p.m. Pacific Time on Wednesday for upkeep that was primarily scheduled to last two hours, and an additional two to 3 hours for withdrawals, according to an announcement on the San Francisco-based company’s website.

“We are still operative to solve the issues that we have identified and our group is operative around the time to safeguard a well-spoken upgrade,” according to a standing refurbish on Kraken’s website posted 7 hours ago. “This means it might still take several hours before we can relaunch the site.”

In prior updates, Kraken mentioned it’s operative on “unexpected and ethereal issues” and positive clients their supports were secure, adding that “Yes, this is our new record for downtime since we launched in 2013. No, we’re not unapproachable of it.”

The brief story of cryptocurrencies has been abundant with hackers and stolen bitcoin, so issues with exchanges are discerning to dishearten investors. In the most famous case, Mt. Gox filed for failure in 2014 after losing hundreds of thousands of the clients bitcoins. Less dramatically, renouned websites such as Coinbase have frequently crashed or slowed down in the past few months as they’ve been incompetent to hoop the increasing trade entrance from the flourishing number of investors perplexing to money in on the crypto boom.

Kraken is one of the exchanges that the CME Group Inc. is using to cost the bitcoin futures it introduced last month.

Lack of communication from fledgling companies, delays in withdrawals and transfers, high fees, and the creeping fear of a antagonistic conflict are some of the issues mostly sell investors face, and daunt many more from jumping in.

With not even a phone number or e-mail listed on Kraken’s standing page, the exchange’s clients vented on Twitter.