A In general, if any product or use you buy turns out to be faulty, the law says that there are 3 outcomes you are entitled to – repair, deputy or refund. However it does not state accurately which outcome you’re entitled to, or in what order, so you will need to negotiate this with the shop. If you ask the emporium to correct the error with the phone, you should not be charged for the cost of the repairs, postage, work or materials. The correct should be permanent. If the same error reoccurs, you can ask for a deputy or a refund. The business can't insist on a smallest number of repairs before charity you a replacement.
For most people, carrying a mobile phone is essential. If you think the time it takes to correct your phone is a poignant inconvenience, you should ask the business to yield a identical phone for you to use while yours is being repaired. If the phone can't be bound or transposed or the business has unsuccessful to correct or reinstate it within a reasonable time frame, you can ask for a refund.